#Skype business audio not working drivers

If the Restart option isn’t available, just try stopping and starting the service manually. When Services window opens, locate Windows Audio service, right click it and choose Restart from the menu. Press Windows Key + R and enter services.msc. If your speakers and microphone passed the test, it means that they are properly configured and working in Skype. If you want, you can test both microphone and speakers from Skype. Kudos to you for trying out the steps before reaching out to us.īe sure that Microphone and Speakers are properly set.

I understand that you have audio issues using skype on your PC.ĭid you make any software or hardware changes to your PC?

#Skype business audio not working drivers

None of the items above have fully corrected the issue and it appears to be a specific issue with the Conexant ISST Audio drivers used by HP. Full removal of all sound drivers - restart - allow Microsoft to reinstall drivers.Revert sound drivers for C onexant ISST Audio to 9.0.100.63 - this allows for the user to be able to recieve Skype calls but not be able to make Skype calls.Update to latest sound drivers Conexant ISST Audio 9.0.100.99 - this causes both microphone and speakers to not function at all.Full removal of all Office products and reinstall of Office 2016.Here are the steps that I've tried to correct the issue: However, they can have a contact call them and their microphone and speakers will function normally. The microphone not working is the most common issue.

The issue is that when they Skype call out to a contact their mic and speakers or just microphone will not work. I have several users that are experiencing audio issues when trying to use Skype for Business 2016.